Bayt.com
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Job Description

What you will do:

  • Manage F&I Sales and process of a designated Sales Team within the dealer network.
  • Achieve sales revenue targets set by the Dealer Principal / Account Relationship Manager.
  • Work with dealer sales management in achieving Income and Revenue targets, providing weekly/monthly F&I reports.
  • Provide assistance whenever required in sale of maximum number of New and Used vehicles.
  • Optimise sales of Value-Added Products. (VAP)
  • Optimise sales of RV based products (Guaranteed Future Value Product, Leasing) In-House Finance and Conventional/ Islamic Finance products through partner banks
  • Responsible for GFV/Lease end to end Trade Cycle Management (TCM) including solicitation and retention of new and existing customers Optimise car sales and F&I income 
  • Ensure that all processes and products comply with company and Central Bank regulations and guidelines, including but not limited to KYC, compliance and anti-money laundering
  • Ensuring customer engagement is priority and remains paramount. 
  • Ensure all customer data is effectively recorded onto Connect/CenterPoint systems.
  • Ownership of end-to-end F&I performance and results.
  • Manage Documentation flow between AFF Hub and Brand.
  • Work with dealer sales management to achieve all targets as set by AFF and Brands.
  • Be able to demonstrate the Skills, Knowledge and controls required to manage overall sales process.
  • Work with the Dealer Principal / Sales Manager to deliver and grow F&I revenue.
  • Ensure customers are second faced with the aim of closing Unit Sales and F&I products
  • Ensure customers are given the world’s warmest welcome and are made to feel special. Be transparent at all times and make the buying 
  • experience easy and personal always as per Al-Futtaim values.
  • Ensure full compliance at all times in all interactions with customers, partner banks, in-house finance and leasing processes Dealer Principal / ARM
  • Ensure that quality time is spent with customers by asking relevant 
  • questions. Record the answers on Connect system to allow the correct 
  • selection of vehicle and value-added products for every customer.
  • Conduct meetings with Sales Manager daily to discuss vehicle and value 
  • added product sales and assist in training of new Sales Executives.
  • Coach Sales Executives through the structure of the offer to be presented to the customer.
  • Second face customers based on request before they leave the showroom.
  • Maintain and develop relationship with new and existing customers to ensure continued customer loyalty to the brand.
  • Ensure You act as a consultant for the brand team at showroom level.
  • Ensure you are aware of all competitors’ products by doing mystery shopping exercises and collecting data directly from competitors’


Skills


Required Skills to be successful:

  • Strong knowledge of F&I processes, structure, systems and methodology.
  • Compliance banking and F&I (KYC etc… 
  • Strong understanding of RV based finance products e.g., Guaranteed Future Value Product, Leasing.
  • Ability to manage Guaranteed Future Value products and Leasing renewal process including EoT and retention of 
  • customers for new vehicles.
  • Ability to manage and transact customers for Al-Futtaim’s in-house financing.
  • Strong market knowledge of Islamic/Conventional funding and Insurance products and services.
  • Ability to manage sales staff and ensure continuity of a referral process of customers to the F&I Manager.
  • Ability to work and perform under pressure and with synergy with the team.
  • Ability to present, advise and communicate F&I products and services to B2C customers.
  • Understanding of auto sales process (Dealer level UAE)
  • Strong interpersonal facilitation and presentation skills.
  • Ability to influence and gain financial commitment at customer levels.
  • Strong quantitative and analytical skills and MS proficiency.
  • Understanding/Knowledge of competitor consumer offers, rates and market strategies.
  • Previous automotive experience preferred
  •  

What equips you for the role:

• Bachelor’s degree/University degree or equivalent experience

Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Retail & Wholesale
Company Type
Employer (Private Sector)
Job Role
Finance and Investment
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1
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Al Futtaim Group logo
Al Futtaim Group

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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