Director Of Human Resource

•Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey.
•Educate and train managers on HR disciplines to foster productivity and enhance performance 
•Welcome and conduct new team member orientation. 
•Oversee maintenance of accurate and up-to-date personnel files and records for all employees. 
•Ensure hotel or company hiring standards and applicable laws and regulations are followed.  
•Build great relations with outside contacts.
•Help create the Human Resources department budget and control expenses. 
•Monitor staffing to manage costs. 
•Develop creative ways to inspire and motivate team members to provide guests with a unique experience 
•Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction. 
•Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience. 
•Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community. 
•Ensure compliance with relevant employment laws, policies and procedures. 
•Conduct annual HR compliance/standards self-audit.
•Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues. 
EXPERIENCE REQUIRED
Minimum 12 years of experience.